Pinkie Prints

Information

 

 
Important
Please ensure your order has the correct details, as all our charms are bespoke pieces and therefore no returns can be made for mistakes made during the ordering process. If your Postal mailing address is different from the address provided during PayPal checkout, or if you would like your finished charm mailed as a gift to a different address, then please email us or use the Contact Form on our Contact page to provide us with the correct Postal mailing address.

 

Customer Service
Please email any questions or concerns to pinkieprints@gmail.com You will be answered within 48 hours. We are also available on the phone and if you reach my message bank, please leave a message including your phone number, and your call will be returned within 24 hours. We are very proud of our gorgeous products and our service and hope that you think your personalised jewellery is sensational.

 

Delivery
All Pinkie Prints Jewellery is sent in our Pinkie Prints Gift Packaging via Australia Post. If you wish it forwarded on with a gift tag, please advise and we will be happy to do so. Postage and handling of your Pinkie Prints Personal Jewellery costs $10.00 registered post. We will endeavour to return your Pinkie Print Jewellery pieces within 6 weeks after receipt of full payment. If an item is sold out prior to receiving your order, you will be notified immediately of any delay.
If you have any questions please contact us at pinkieprints@gmail.com

 

Exchange
We want happy customers, so if you feel the chain you chose is too short or too long please contact us within the week at pinkieprints@gmail.com to organise a swap. We will then e-mail you a ‘Swap Me’ form, which must be included when returning your chain. Please return your chain within 14 days in new, unworn condition. Customers are responsible for cost of returning the items and any extra cost if a more expensive chain is chosen. Items are to be sent via registered post and a $10.00 postage and handling fee will apply.

 

Returns
Pinkie Prints have been made especially for you, and so returns or exchanges of charm pieces are not possible, except where we have made a spelling error or there is a defect. Pinkie Prints always aim to have products of the highest quality, if there are any problems please do not hesitate to contact us at pinkieprints@gmail.com

 

Pricing
All prices at Pinkie Prints are inclusive of GST and are in Australian dollars (AUD). We reserve the right to change prices without notice.

 

Privacy Policy
Pinkie Prints will not sell or give your details to a third party. Your details are kept confidential by Pinkie Prints. We may send an e-mail on occasion to our special clients but will never sell or give your details to anyone else. If you have any concerns please contact us at pinkieprints@gmail.com

 

 

 

 
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